E-INVOICE

What is E-Invoice?

The traditional, paper commercial invoice is an important accounting document exchanged between trading partners. In addition to its commercial value, the invoice carries legal implications to both transacting parties, and is the basis for VAT declaration and reclamation as well as for trade, export and import declarations.

Whatever you are a SF credit account member or general cash customers; you will be able to receive e-invoice through SF Express in the future.

Paper E-invoicing process

Prize redemption of e-invoicing-

E-Invoice Q&A

Q:   What is E-Invoice?

A     The traditional, paper commercial invoice is an important accounting document        exchanged between trading partners. In addition to its commercial value, the              invoice carries legal implications to both transacting parties, and is the basis for          VAT declaration and reclamation as well as for trade, export and import                      declarations.

      The E-invoice is a secure, cost-efficient electronic version of the paper invoice           that is used to track the transactions of goods, services and other expenses.               When this project is complete, companies and private consumers will have the           option of receiving E-invoice in electronic format.

Q:   where can I check my details of E-Invoice?

A     Customer can check the details by:

       1. SF Express credit account customer: please go toSF Express website:                         www.sf-express.com to check all details of E-invoice.

       2. In B2B (business-to-business) e-invoicing, invoice information is conveyed                 from the invoice issuer's accounting system directly to the recipient's financial           administration IT system.

          Private consumers will also be able to receive eInvoice through their personal             e-banking accounts in the future.

Q： I have applied E-invoice, but I still need paper invoice as source document, what can I do?

A     Business customers need to inform SF service staff before you are shipping, SF           Express will print out the E-invoice for you.

Q： How can I refund if I take E-invoice/paper E-invoice?

A     Please contact SF service staff 0800-088-830 for enquiry.

Q： How long can I keep the e-invoice print-out in the general situation?

A     Please avoid direct sunlight, humid, oil stains and damage. If you win the big               prize, please collect your prize at the post as soon as possible.

Q： How to secure my personal details from leakage of Information?

A     E-invoice is not including personal details when SF Express uploads e-invoice to        the ministry of finance.