When placing an order through S.F. Express's shipping tools such as IVR services, online service center or S.F. Express APP - S.F. EZ GO, you will be able to join the "S.F. Express self-service ordering – Chance to win return tickets to Hong Kong for two" event. Each order you place represents an opportunity to win the great prize. Simply place order through the easy-to-use shipping tools and you will stand a chance to win not only a trip for two to Hong Kong, but also great prizes from S.F. Express!

Prizes

S.F. Express APP - S.F. EZ GO: Scan QR Code and download S.F. EZ-GO to enjoy self-service ordering, order management, service inquiries and more. You can easily manage your shipments!

Step 1: Scan QR Code and download S.F. EZ-GO and register as a S.F. member.

Step 2: Start using the app to enjoy self-service ordering and service inquiries etc.

IVR services: Order Placement by telephone is quick, easy and time-saving

Step 1: Call the customer service hotline at 0800-088-830 and set up a 4 digit ordering password via the customer service representative.

Step 2: After setting up your ordering password, the next time you call our customer service hotline, press 1 for Mandarin service, then press 1 again for order placement via IVR.

Online Service Center: Convenient self-service online order placement and inquiry

Step 1: Please register as a S.F. member on the S.F. Express official website (www.sf-express.com) to activate the self-service order function.

Step 2: After you become a member of the S.F. Express official website, you will be able to enjoy self-service ordering and service inquiries etc.

Activity Notes:

1. Customer will be entitled one lucky draw chance with each completed order and the charges by shipper placing via SF-App S.F. EZ-GO, IVR service, and online service center during the program period (from 10Jun 2015 to 8Sep 2015).
2. The lucky draw cut-off time: before 8Sep 2015, 23:59:59.

Prizes Notes:

3. The area of delivery is limited to the region of Taiwan only that the organizer does not deliver the prizes to overseas.
4. S.F. Express will deliver gifts to the winners directly. Besides, the winner list will be announced on the S.F. Express website (News) before 30 Sep 2015.
5. The winner of “Two Hong Kong Round Trip Tickets” will be drawn on 18Sep 2015 and the winner will be notified individually within 7 days. The winner list will be announced on the S.F. Express website before 30Sep 2015.
6. S.F. Express will assist to process winning related activities. According to Taiwan’s Taxation Act, if the total prize income exceeds NTD20,000, the winner shall pay for the 10% winning taxation and the amount will be deducted by the organizer according to legal regulations. Winners who are not from Taiwan shall cover 20% winning taxation. Any person who fails to cooperate with abovementioned regulations is considered as giving up his or her right and no longer possesses the winning qualification.
7. The winner shall reserve the flight seats a month before the departure and will receive the flight confirmation within 14 days before the departure. The winner shall complete the ticket issuance procedure in designated location with the original copy of ticket voucher, a photocopy of passport and a photocopy of personal ID, 7 days before the departure. No application will be accepted after the deadline.
8. The ticket voucher of this activity does not include airport tax (of two airports), war risk insurance and relevant tax. Above mentioned taxes, which are around NT$1,500 (may be varied according to the exchange rate and airport regulations), shall be paid to the co-organizer in cash when the winner applies for ticket issuance.
9. The use of this ticket voucher is limited to the winner and his or her company must travel with the winner. In other words, the flight tickets must be used together in accordance with reservation methods stated on the ticket voucher.
10. Once the flight ticket is issued, no ticket return or changes on the route, validity and name are allowed. It is also not allowed to transfer the ticket ownership, to exchange it for other commodities, to convert it to cash, to upgrade the class by making up the price difference, or to use it with other promotional tickets.
11. Please keep the ticket voucher well. No voucher will be reissued in case of missing.
12. Tickets voucher shall be redeemed before 31 December 2015.
13. On the event day, the lucky draw winner will be drawn under the witness of organizer’s legal personnel.
14. All of the participants agree to follow regulations, notices and rules of this event. In case of violating any terms or conditions, the organizer has the right to cancel the participant’s participation or winning qualification, and may request the participant to compensate relevant damages.
15. Please confirm the accuracy of personal information. If the prizes are unable to deliver or the winner cannot be contacted due to mistaken personal information, the winner will be considered as giving up his or her winning rights.
16. The organizer retains the right of examining participants’ qualifications. If the company reveals or a third person reports any malicious computer program, actions against the activity fairness, or disqualifications of this activity, the organizer has the right to immediately cancel the person’s participation and winning qualification, and to request the person giving back the award.
17. If any computer, internet, telephone, technology or other factors not attributable to the organizer have caused any loss, mistake or damage on participant’s registered information and make the information invalid, not only the organizer and activity team are not liable for any legal responsibilities, but also the participants and winners must not have any objection.
18. Those who participate in this activity are considered as admitting the effectiveness of this regulation. In case of having unspecified matters, the organizer has the right of retaining, amending, terminating and changing the activity content without a separate notice. In case of having any amendment made on the prize content due to force majeure (such as loss or damage of the product during the delivery), Taiwan S.F. Express Co. Ltd retains the right of changing the prize and the winner shall accept the replaced prizes.
19. Any award related unspecified matters shall be based on descriptions on the winning notification. The winner must not request to change the prize or exchange it for cash, discount or benefits.
20. Employees of S.F. Express Taiwan are not eligible of joining this activity.
21. If this event fails to implement due to force of majeure, S.F. Express Taiwan Co. Ltd. retains the right of canceling, terminating, amending or suspending this activity.
22. Personal information you provided (including the name, telephone and email) will be used to establish customer’s files of services, data statistics, investigation and analysis, express business, marketing and promotion, activity notification and related cooperations and business services. Within the necessary period of above mentioned purposes, the Company is limited to, within the service range of S.F. Express Taiwan Co. Ltd., collect, handle and use your personal information provided in papers, electronic filesor other appropriate methods that fit scientific technology of that time. You may (1) request to search or read; (2) request to be provided photocopies; (3) request to supplement or modify; (4) request to stop collecting, handling and using or delete the information as your rights. If your rights are damaged due to the implementation of aforesaid rights, the Company is not liable for any compensation.
23. If discrepancy exists between the English and Chinese content, clauses and rules of this promotion, the Chinese version prevails.
24. Regarding the awards or exchange details of this activity, S.F. Express Taiwan Co. Ltd. owns the rights of changing the activity. In case of having any dispute, S.F. Express Taiwan Co. Ltd. retains the right of final interpretation and decision.