S.F. Express is always striving for enhancing service quality to strengthen your experience. After shopping at Taobao or Tmall, you can directly choose to pick up your parcels at over 350 service points in Hong Kong. You can enjoy a greater fun in shopping and an exemption from Non-Industrial/Commercial Surcharge and Remote Area Surcharge.
Effective from 11 March 2015, International Forwarding Service Fee (service fee) to Hong Kong shall be adjusted. The first KG of service fee to arrange your parcel to S.F. Express service points for self-pickup will be adjusted to RMB 23, and the first KG of service fee to deliver your parcel to your designated address will be adjusted to RMB 25. Service fee after first KG remains unchanged.
To show our gratitude for your support to S.F. Express, from 15 March to 30 April 2015, customers pick up or drop off parcels at S.F. Stores can get a Taiwanese Delicacies Coupon valued HKD15. Offer is only available while stock lasts. New promotions and fabulous offers are coming soon! Stay close with us!
Should you have further queries, please call our Customer Service Hotline at (852) 273 00 273.
